{"id":14,"date":"2025-08-09T22:37:03","date_gmt":"2025-08-09T22:37:03","guid":{"rendered":"https:\/\/rongfusion.com\/?page_id=14"},"modified":"2025-09-01T05:36:00","modified_gmt":"2025-09-01T05:36:00","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/rongfusion.com\/?page_id=14","title":{"rendered":"Refund and Returns Policy"},"content":{"rendered":"\n<p>At <strong>Clinkcart.com<\/strong>, we value our customers and strive to ensure a smooth shopping experience. Below are our refund guidelines:<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">When Refunds Apply<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>If a <strong>paid order<\/strong> cannot be fulfilled due to stock unavailability, product issues, or if one or more items from a multi-product order are out of stock with no immediate restock possibility, a <strong>full refund<\/strong> will be issued.<\/li>\n\n\n\n<li>In case of product returns, the product must first be evaluated to confirm it is in <strong>resellable condition<\/strong>. Only after this evaluation will a refund decision be made.<\/li>\n\n\n\n<li>For detailed information on our return process, please check our <strong>Return Policy<\/strong>.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Refund Methods<\/h2>\n\n\n\n<p>Refunds will be processed through the same payment method used during purchase:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>bKash<\/li>\n\n\n\n<li>Rocket<\/li>\n\n\n\n<li>Nagad<\/li>\n\n\n\n<li>Dutch-Bangla Bank<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Refund Processing Time<\/h2>\n\n\n\n<p>Refunds will be completed <strong>within 72 hours<\/strong> from the date of the refund request, using the original payment method.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>No additional charges<\/strong> will apply if a product is unavailable or returned before dispatch. You will receive the <strong>exact amount paid<\/strong>.<\/li>\n\n\n\n<li>However, if a product has already been handed over to the courier or delivered, and you request a refund (outside of exchange or warranty cases):\n<ul class=\"wp-block-list\">\n<li>A courier and processing fee will apply:\n<ul class=\"wp-block-list\">\n<li><strong>Inside Dhaka:<\/strong> BDT 120 per order<\/li>\n\n\n\n<li><strong>Outside Dhaka:<\/strong> BDT 240 per order<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>Plus applicable payment settlement fees (if any).<\/li>\n\n\n\n<li>The remaining balance will then be refunded.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Refund Charges<\/h2>\n\n\n\n<h2 class=\"wp-block-heading\">Discounts and Offers \u2013 Refund Conditions<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>If your order was placed using a <strong>discount, cashback, or promotional offer<\/strong>, the refunded amount will exclude the discount or cashback.<\/li>\n\n\n\n<li>Example:\n<ul class=\"wp-block-list\">\n<li>If you purchased a BDT 1000 product at a discounted price of BDT 900, your refund will be <strong>BDT 900 only<\/strong>.<\/li>\n\n\n\n<li>If you paid BDT 1000 but received a cashback, the cashback portion will not be refunded.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Need help?<\/h2>\n\n\n\n<p>Contact us for questions related to refunds and returns.<\/p>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>At Clinkcart.com, we value our customers and strive to ensure a smooth shopping experience. Below are our refund guidelines: When<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-14","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/rongfusion.com\/index.php?rest_route=\/wp\/v2\/pages\/14","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/rongfusion.com\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/rongfusion.com\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/rongfusion.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/rongfusion.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=14"}],"version-history":[{"count":3,"href":"https:\/\/rongfusion.com\/index.php?rest_route=\/wp\/v2\/pages\/14\/revisions"}],"predecessor-version":[{"id":2244,"href":"https:\/\/rongfusion.com\/index.php?rest_route=\/wp\/v2\/pages\/14\/revisions\/2244"}],"wp:attachment":[{"href":"https:\/\/rongfusion.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=14"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}